May 23, 2018

Attitude Really is Everything – So Set an Example Yourself

Yesterday I spent the day with my 89-year-old Mom as she endured an excruciating hour-long MRI procedure for a very painful hip injury. That is her […]
May 10, 2018

The Non-Negotiable First Step to Creating Joy in the Workplace

The book Pickle Pledge is available on Amazon or by calling Values Coach at 319-624-3889 The Institute for Health Improvement recently published a white paper titled […]
May 7, 2018

Turning Complaints into Contributions at Children’s National Health System in DC

The Ambulatory Services Division of Children’s National Health System decorated pickle jars and work areas and turned 2,600 complaints into contributions. Last week we received results […]
May 1, 2018

The Perfect Last Minute Gifts for Nurses and Hospital Week; The Personal Gift that also Asks for a Team Commitment

Give everyone The Florence Prescription and then ask them to sign and post The Florence Challenge Certificate of Commitment to be emotionally positive, self empowered, and […]
April 30, 2018

Values Coach Launches 2 New Children’s Hospital Projects

Chief Operating Officer Matt Schaefer, Chief Executive Officer John Nickens, and Chief Nursing Officer Jamie Wiggins at Children’s Hospital of New Orleans I’m pleased to announce […]
April 29, 2018

Empathy is a Guide to Doing the Right Thing – Even When it Costs You

Many years ago, I happened to see a small segment of a movie my kids were watching on TV. The movie was Ruthless People with Judge […]
April 21, 2018

A Formula for Courage by Managing Your Attention

If the fear that keeps you awake at night is worry that you will never be able to retire, close the door on the future and […]
April 20, 2018

My ABCs for Overcoming Anxiety

Illustration from the book Thin Slices of Anxiety by Catherine Lepage (used with permission) The image above is from the delightful book Thin Slices of Anxiety […]
April 18, 2018

Leadership is Head and Heart (plus Special Nurses Week Offer)

Order by calling 319-624-3889 or at www.SparkStore.com Hardcover is $14.95 Quantity discounts begin at 100 books The Heart of a Nurse Leader is the third book […]
April 12, 2018

3 Part Series for a Great Culture and AONE conference bookstore

When it comes to building a culture of ownership in healthcare, Bob Dent and I wrote the book(s)! All four will be available at the AONE […]
April 10, 2018

The Picture of True Success

I took this picture from the history wall of Children’s Hospital of New Orleans (a founding member of LCMC Health) when I was there last week. […]
April 8, 2018

A Strategy for Inspiration to Write Your Book

There’s nothing like seeing a book cover to inspire you to write your book! We have our ten winners – the first ten people who responded to […]
April 8, 2018

Do the Work – Again and Again

Full disclosure: Steve Pressfield and Gary Ryan Blair are both friends – but I also look to both men as personal and professional mentors and believe […]
April 6, 2018

Get Your Goals Back on Track!

I made this my screensaver the last time I completed the 100 Day Challenge It does not matter how big, bold or ambitious your goals are […]
April 3, 2018

Look Out the Window – and Be a Better Parent, Better Leader, Better Person

My camera could not capture the true majesty of this view This week I am with the amazing team at Children’s Hospital of New Orleans (a […]