September 17, 2018

Got Joy? Why do you do the work you do?

“Joy in work – or the lack thereof – not only impacts individual staff engagement and satisfaction, but also patient [and customer] experience, quality of care, […]
September 13, 2018

Nobody is Justa Just a… Never Apply that Word to a Human, Including Yourself

When it is applied to a human being, the word “just” is the most unjust word in the English language. As in “He’s just a janitor.” […]
September 11, 2018

Ist Dieser Platz Frei? The Courage to Ask for What You Want

Do you have the twenty seconds of insane courage it would take to ask “Ist dieser platz frei?” at one of these tables? The summer after […]
September 9, 2018

The Storms on the Inside are more Dangerous to Your Dreams than the Storms on the Outside

The first thing I do when starting on a new book project is to ask my brilliant book designer Lisa Peterson to create a cover that inspires […]
September 7, 2018

The Antidote to Pessimism and Paranoia (and Some Very Bad Advice)

In the book pictured above, novelist/journalist gives his pretend audience of new graduates this advice: “Lowering your expectations will inoculate you against serial disappointments. It will […]
September 4, 2018

Core Values are the Underpinning of Good Health Behaviors

This booklet created by Midland Health helps people cope with illness and injury with inspiration from the Values Coach course on The Twelve Core Action Values […]
September 3, 2018

Happy Labor Day – and an Important Question about Your Work

How will you spend the last 4 months of 2018 – cutting stone or building a cathedral? I imagine you have heard the story of the […]
August 31, 2018

Creating a Cultural Blueprint for your Invisible Architecture – The Interior of Attitude

The Self Empowerment Pledge at Values Coach Inc. “The culture of your organization is shaped by the collective attitudes and behaviors of the people who work […]
August 30, 2018

Creating a Cultural Blueprint for your Invisible Architecture – The Superstructure of Culture

Southwest Airlines and United Airlines buy the same planes from Boeing, but the experience of working for or flying with either airline could not be more […]
August 28, 2018

Creating a Cultural Blueprint for your Invisible Architecture – The Foundation of Core Values

Can you imagine seeing a check-in counter like this at any airline other than Southwest? “Identifying the core values that define your organization is one of […]
August 23, 2018

Do You have a Cultural Blueprint for Your Invisible Architecture?

“Mission, vision, and values constitute the most important information to pass on to employees, not to mention patients and visitors. Without that shared purpose, individuals, teams, […]
August 22, 2018

Taking the High Road is Always Worth the Extra Effort

Lately the news headlines have been filled with stories of ethical breaches and failures of integrity. People whose arrogance cause them to think that the rules […]
August 19, 2018

Commitments, Cues and My New Tattoo – and the Life-Changing Power of a Line in the Sand

My brand new tattoo – the logo for The Self Empowerment Pledge Experts say that it takes (depending upon which expert you listen to) 21 or […]
August 15, 2018

Trust is Not a Value – It is Something that You Earn

You build trust on a foundation of integrity where the cornerstones are honesty, reliability, humility, and stewardship There are 60 modules in our course on The […]
August 10, 2018

Why it is sometimes best that the best things never happen

The Self Empowerment Pledge wall in the Values Coach office I will face rejection and failure with courage, awareness and perseverance, making these experiences the platform […]