|Employee Satisfaction and Loyalty|
|Patient Satisfaction and Patient Safety|
|Teamwork and Communication|
“Thank you for the perfectly tailored, spot-on presentation at our conference. I cannot overstate how much we appreciate your time and expertise. Same goes for your help with our corporate group in the afternoon. It seems we have unleashed something powerful among our company’s many brands. The feedback is pouring in today… You were definitely a key part of that. Already this morning I have heard people here at the corporate campus talking about spark plugs… I thought you might like to know: We conducted an instant poll on our second day and you were ranked as our most popular speaker. High praise from our operators!”
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James P. Ulrich, CEO of Community Hospital in McCook Nebraska, shares The Florence Prescription Book with employees.